A nice piece by CareerBuilder.com blogger Anthony Balderrama about the five lies we all tell at work. In the spirit of ROWE, we thought we’d show why you don’t need to tell these lies in a Results-Only Work Environment.
1. “I’d be happy to.”
In a traditional work environment, when someone asks you to do something, you’re agreeing to the person, not agreeing to the work. You don’t have a right to question whether or not that task has value, because you serve the company hierarchy instead of serving results.
In a ROWE, people say “I’d be happy to” all the time, provided the request fits in with the desired outcome. If it doesn’t, then they have the right to decline.
2. “No, I don’t have any questions.”
Questions are dangerous in a traditional work environment, because they lead to questioning the wisdom (and the authority) of management. Better to keep your head down and follow orders. If something goes wrong, there is always plenty of blame to go around.
In a ROWE, you’re constantly asking questions. You challenge the work (Is this necessary?). You challenge the deadline (Is this realistic?). You challenge the desired outcome (Does this really serve our customers?). When you’re all working together to get results, questions are your best friend.
3. “My alarm didn’t go off.”
In a traditional work environment, you always have to have an excuse ready, because people are constantly judging based on time. It doesn’t matter if you do great work. If you’re “late” then you need to explain yourself.
In a ROWE, you don’t need to make excuses. Your time is your own. And if you’re not doing your job, your manager’s responsibility is to focus on what needs to get done. Not whether or not your snooze bar is broken.
4. “I’m not sick – it’s just allergies.”
In a traditional work environment, you come to work sick because any time away from the office is a big deal. For some reason your company would rather have you be present and ineffectual than out of sight and healthy.
In a ROWE, if you’re sick and want to work from home, go for it. If you’re really too sick to work, then you tell your manager and the team adapts. No more getting punished for being human.
5. “I’m right on schedule.”
In a traditional work environment, managers act like hall monitors. They “check in” on your progress. But do they really want to hear how it’s going?
In a ROWE, conversations about deadlines happen more often and are more collaborative. Your boss is there to make that deadline happen, not stand there and mark your success or failure.
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There you have it.
One more thing: Can we stop lying now?